OUR EXCELLENCE PARAMETERS
1) INFORMATION AND WELCOME
Spa Emotions specialists, services brochure, web site and advertisements, clearly and exhaustively inform the guest on the operational treatments methods and costs. Our welcome is entrusted to expert professionals who can answer even the most challenging questions at any time, always with a smile.
2) SETTINGS COMFORT, INTERIORS HARMONY (cabins and common spaces)
Each of our spas has its own soul and personality, which must emerge right away. Treatment cabins are wide (some are for couples) and common spaces are considerably big and always occupied by a controlled number of guests at a time.
3) CLEANLINESS AND HYGIENE
It is a commitment we all strictly respect: all the equipment used during treatments is sterilized each time, and every client receives a new set of fabric clothing.
4) PERSONNEL TRAINING
We only hire specialized professionals (doctors, beauticians, massagers, etc.) with certified qualifications. We personally take care of the periodic training and theoretical-practical update of our collaborators (Spa Emotions Academy). Each one of our professionals, has a special certificate (Spa Emotions Pass) which attests acquired skills and training, that every guest can examine on request.
5) POLYSENSORY STIMULATION
Settings comfort, manual ability and cosmetic alchemies, aromas, sounds, colours, herbal teas, but also tone of voice and gestural expressiveness will accompany your stay in our spa and then home…until we welcome you again.
6) WIDE RANGE OF TREATMENTS AND RITUALS WITH A PERFECT QUALITY/PRICE RATIO
With different rates depending on the “concept” and philosophy which characterises and distinguishes them.
7) CLIENT SATISFACTION
It is our main goal: in all of our spas you will find services, personnel and settings satisfaction questionnaires, which we invite you to fill out. You can also send your feedback to: email@example.com